Shipping

Thank you for visiting and shopping at www.comfycanine.com. Following are the terms and conditions that constitute our Shipping Policy.

FREE SHIPPING WITHIN CONTINENTAL US**

Domestic Shipping Policy

- Shipment processing time 

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment method/ Estimated delivery time/ Shipment cost: 

FOR US ORDERS

Packages > 10 lbs. - UPS Ground: 2-5 business days: Free

Packages < 10 lbs. - USPS Priority Mail: 2-3 business days: Free*Delivery delays can occasionally occur.*

Shipment to P.O. boxes or APO/FPO addresses

Comfy Canine ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. and internationally

UPS WILL NOT AND CANNOT SHIP TO P.O. BOXES

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Comfy Canine is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Comfy Canine is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We are now shipping internationally, shipping costs may vary.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.